MCD TEAMS | Connection, Collaboration, Performance

For connected, collaborative,

high-performing teams

Mindful Compassionate Dialogue (MCD) consciousness and skills for teams

Private and Public

Social Enterprise

NGO

Associations

Networks

Communities

Evolution Is Inevitable

Individuals are evolving. Teams are evolving. Organisations are evolving. We’re in the midst of a transition and paradigm shift towards more connected, collaborative and human-centred ways of working. We are shifting from traditional hierarchies and power-over/under dynamics into a future grounded in care, collaboration and power-with dynamics, where the quality of connection and relationship is both prioritised and seen as essential to meeting the needs and objectives of all stakeholders.

Improve team communication and performance with MCD Teams

What is MCD Teams?

We help you cultivate a quality of connection that empowers employees and promotes clear and honest communication, which enables effective collaboration within and among teams and organisations.

MCD Teams systematically build and cultivate the pillars of emotional intelligence to create sustained improvement in relationships, communication, collaboration, engagement, performance and trust, while establishing a growth mindset across your organisation. MCD Teams help individuals and teams reach their full potential.

It not only strengthens individual capacity and performance but also improves productivity and resilience. Teams will learn to effectively communicate, recognise and manage reactivity, self-regulate, negotiate and set boundaries, repair ruptures in relationships, and stay focused on what matters most, all contributing toward team and organisational performance and wellbeing.

With MCD Teams you have the opportunity to access

Psychological and Emotional Safety and Trust

The team and workplace become a safe space allowing individuals to be direct and transparent, while feeling supported and cared for by one another. We are most effective and capable when we feel safe and supported.

Mutual Accountability and Agency

Team members are clear on shared agreements and uphold them with integrity. Through access to agency and concrete communication skills, they are able to take initiative and maintain shared responsibility.

Conflict Confident

Team members become confident and skilful at conflict, embracing it as a gift. The team learns to view conflict as a pathway to growth, creativity, innovation, connection and collective intelligence.

Triple Purpose/Bottom Line

Each member of the team is inspired and empowered to develop in meaningful and lasting ways, drive positive impact and deliver on organisational KPIs.

Three pillars of MCD Teams

1. Effective Team Communication

- Better communication between and among teams

- Better communication between management and employees/teams

- Better communication between teams and stakeholders

Communication is not just an exchange of information. It is about becoming conscious of the relationships you want to create and knowing how to sustain the quality of connection needed for synergistic collaboration.

Beyond relaying information, skilful communication supports mutual respect, honest expression, consideration, acknowledgement, inclusion, care, and much more.

2. Conflict Management and Resolution

Team and workplace conflict can manifest in a myriad of ways with negative consequences including emotional stress, decreased productivity, project failure, absenteeism, high attrition, an overall toxic work environment and even legal action.

At the core of all conflicts are unmet needs, misperception of threat to one or more needs, conflating needs with strategies and preferences to meet them, combined with an inability to accurately identify needs, make effective requests and negotiate around those needs.

Through cultivating and integrating a needs-based consciousness and vocabulary, together with the ability to recognise and manage reactivity, team members are able to listen beyond the noise and static, distinguish neutral observation from interpretations and judgements, attune to the present moment aliveness and needs within themselves and their colleagues and collaborate on strategies that will meet the needs of all concerned.

In such a team and work environment, conflict is not only significantly reduced, but the path to conflict resolution is clear and concrete. Conflict can then be embraced as a pathway to growth.

3. Team Collaboration and Performance

Working with others requires much more than just mental clarity about tasks. Relationship and connection ruptures happen and are not only frustrating and painful for the individuals involved, they also halt productivity. Even the simplest things can go wrong when there is a relationship breakdown. Empathy, self-empathy, recognising and managing reactivity, needs-based negotiation, life-serving boundaries, relationship repair, power-with dynamics, together with clear and respectful communication in your team and organisation support nearly every aspect of operations.

MCD Teams offers a shared language and concrete skills that not only helps your team to reliably create connection and get to the heart of any issue but also supports creativity, synergy and collaboration that drives organisational performance and impact.

What Makes MCD Teams Different

What distinguishes MCD Teams from other professional development tools and methodologies out there?

1. Other tools are limited to assessment and diagnosis

Myers-Briggs, Enneagram, Hogan, StrengthsFinder/CliftonStrengths, Working Genius, etc. are wonderful tools to assess and identify an individual’s personality type, strengths, weaknesses, etc. but they do not equip the individual and the team with the understanding and skills to transform existing unhelpful dynamics and implement positive change, e.g. how to resolve workplace conflict or create a collaborative team culture. MCD Teams is a natural and necessary next step to these assessments, bridging the gap between where you are now and where you want to be.

2. Other interventions are limited to creating insight

Powerful insights can be created through individual and team coaching, workshops and seminars. However, most of these insights evaporate shortly after. Lasting behavioural and emotional changes is only about 20% insight and 80% new habits and experiences. So insight is not enough, insight must be converted into new habits and experiences, and this requires a lasting shift in perception along with practical and concrete skills and competencies.

3. Other tools lack a shared operating system

In addition to the many personality type assessments, there are innumerable other frameworks out there, incompatible with one another, competing for mindshare and causing confusion and overwhelm.

MCD Teams is a comprehensive system and map for personal and professional transformation that describes the process, tools and practices that equip and empower your team with the skills and capacity to bring about lasting change and transformation, through shifting the way relationships are perceived and maintaining a particular quality of connection.

Cultivating and integrating MCD Teams into your team and organisation can be a revolutionary step toward creating a culture of understanding, connection, respect, collaboration, care and impact.

We have very specific, concrete and doable skills and concepts to teach. We’re pulling from a large curriculum of work that includes 12 Relationship Competencies, and each Competency has defined 6 practical skills to be learned in a step-by-step fashion. It also includes 9 Foundations for an Integrated Sense of Self, with each Foundation having at least 10 practices. Through a dynamic understanding and integration of intention, using the 9 Foundations of Selfhood, and the 12 Relationship Competencies you begin to live your relationships consistently with mindful engagement, agency, compassion, and wise discernment.

What Clients Say

MCD Teams is currently being used by teams across leading organisations.

“The MCD Foundations course was truly transformative. Over just 4 weeks, Ceferino skilfully guided us through the core principles and practices of MCD with warmth, wisdom and patience.

His teaching style seamlessly blended clear explanations, engaging exercises, and opportunities for real-world application. I was consistently impressed by Ceferino's ability to create a safe, nurturing and intimate space for vulnerability and growth within our group. The course gave me practical tools for self-empathy, honest expression and feedback, and deeper connection that I've already seen make a difference in my relationships. Ceferino's passion for this work is palpable, and his embodiment of the MCD principles was inspiring.”

Guin White

Highly recommended, enjoyable and empowering!! I was looking forward to Ceferino’s MCD course from the moment I knew it was happening. Ceferino effortlessly creates a warm, safe, loving and inclusive environment - an atmosphere where it is easy to take in new information. He shares what he knows generously - you'll be connected to something wonderfully nurturing that can be built upon and then shared in your world where YOU can then impact the lives of others in a positive way.

Marimba Arihi

“In my first encounter with Ceferino, I watched him walk his talk. I had exploded with rage at the suggestion of animal cruelty on a WhatsApp working group in a decidedly judgmental way. His constructive intent, peace-making skills and comprehensive knowledge base from which to suggest alternatives and offer new avenues of thought were each quite remarkable, but together in one package, and so timely as well, made him, in my book, quite phenomenal.

So when I saw him offering a course teaching relationship and communication skills, I knew I would be learning from a master. I was right. I have learnt skills to enable better listening, more kindness -- especially self-kindness -- and the results are more joy and more courage in my daily life and work."

Alison Stent

"I experience Ceferino as a capable and efficient leader and facilitator. He has a unique ability to care with confidence and awareness to bring a circle together so everyone thrives.

I experience the balance of Ceferino’s facilitation and willingness to share vulnerability which creates a power-with scenario I truly value and respect."

Pat Wasp

"I have been in MCD Circles and many Empathy Rounds with Ceferino and I am always left with a sense of connection, community and joy.

Ceferino is an experienced facilitator who I would follow with any endeavour. The level of trust, safety and consideration is felt in every encounter."

Lou Ann Bennett

Unlock Your Organisation's Potential With MCD Teams.

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If you’re interested in MCD Teams for your team or organisation,

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